This tutorial will guide you on how to reset your forgotten mobile money pin code. Today, with the advancement in telecommunication, most of our local network providers are vividly implementing microfinance features to their services in order to better serve their consumers. MTN Cameroon is no different from these local mobile network providers who had added this feature — MTN Mobile Money(MTN MOMO) which allows MTN users to send and receive money, pay for Airtime and data connection with much greater ease.
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Today in this post, we will be discussing how one could reset his/her MTN Mobile Money pin code if he/she happens to have forgotten. This issue is very rampant among MTN Mobile Money users and if you happen to be one of those seeking for a way out to reset your forgotten MOMO pin code, then stick to this post, read it to the end and get yourself helped!
What is MTN Mobile Money(MTN MOMO)
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| MTN MOMO |
The MTN Mobile Money service is not only available for MTN Cameroonian users, but in all African Countries where we have the MTN network.
MTN Mobile Money is a mobile wallet provided by MTN which allows MTN subscribers to send and receive money, pay bills like electricity bill, and even school fees, buy airtime and data connection, and equally shop on online stores like Jumia.
The service makes things very fast and easy for MTN subscribers since. With MTN MOMO, sending money or performing other supported services can be done at any time and place provided you have access to the network, and transactions are done at very affordable prices.
How the MTN MOMO service functions
The service is in such a way that a subscriber can have only one account which is registered using your National ID card number. If you happen to have more than one MTN Sim card, then you can only create a MOMO account using one.
Each user account is secured by a 5 digit pin code(secret code) which is only known to the user. During the creation of your account, the default pin code is usually five zeros. When you create a new password, it is been sent to you via SMS.
Every single operation you are to perform will require you enter your pin code for confirmation.
What will happen if I have forgotten my pin code? Continue reading to find out how to solve this issue
Changing or resetting your momo pin code
It may happen that you find your MTN MOMO pin code less secured and wishes to change, or you have simply forgotten and will like to reset it. Below we have provided you with the solution for both scenarios:
Changing your MOMO pin code
If you simply wish to change your momo pin because you find it less secure, then use these steps below. But before you start, here are some tips to creating a good pin code;
- 1. Give the letters of the alphabet numbers. Use the first number to correspond to your favourite.
- 2. Select the first or last letter of your names.
- 3. (First digit) Match the letter to your name( This can give either two digits or one)
- 4. Second digit: Choose any number from your phone number.
- 5. 3rd Digit: choose a number from your date of birth.
- 6. 4th digit: Match the first letter of your best car, animal or sport to a number and write it out
- 7. If you choose a letter that gave you just one digit, you can Use the first or last digit that corresponds to firs letter of the name of a naughty friend to make the 5th digit of your MoMo pin code. If you are always with your phone, then you can do what you think is best.
Now that you know how to create an strong and secure pin code, proceed thusto change your current pin code;
- Start by dialling *126# to access the MOMO service menu from your device dial pad.
- Go to My account
- Reply with the number that corresponds to Change pin code
- Enter current pin code
- Enter the new pin code. We are done you now have a new pin code. Make sure you can remember your pin code. without it, you will not be able to have access to your funds.
Reseting your momo pin code
On the other hand, if you happen to have forgotten your pin code, you can always reset it using the following steps;
- Acess the mobile money menu by dialing *126#
- Next, go to My account
- Reply with the number that corresponds to forgotten PIn code
- You will be sent a code by SMS to your mobile. If you cannot have one, then call the MTN customer service via 8787. Make sure you type the number that corresponds to MTN Mobile Money service. You are required to provide your date of birth, name and ID Card number before the one time password will be sent to you.
- With the OT sent to you, you can now create a new pin code for your account.
Conclusion
The above tutorail is meant to help MTN Mobile Money users change or reset their pin code. It is by no means meant for any form of illicide use.
We believe after reading this quick quide, you should be able to reset or cange you MOMO pinc code. Should you encounter any difficulties, you can always get back to us using the comment box or live chat feature.
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