WhatsApp being the main instant messaging App leaves many perplexed and confused when it happens not to be able to connect to the internet via mobile data even though they have an active internet bundle, and a fluid connection. You may be wondering why this is happening since with WiFi, your WhatsApp does function very well, and with a mobile connection, all other Apps that require an internet connection are working well though. To find out what the possible cause of this problem is, and getting it fixed, read this article to the very end!
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WhatsApp being the main instant messaging App leaves many perplexed and confused when it happens not to be able to connect to the internet via mobile data even though they have an active internet bundle, and a fluid connection.
You may be wondering why this is happening since with WiFi, your WhatsApp does function very well, and with a mobile connection, all other apps that require an internet connection are working well though.
To find out what the possible cause of this problem is, and getting it fixed, read this article to the very end!
Why my WhatsApp on my Tecno device doesn't detect mobile connection?
Android applications do require different authorisations in order to function properly. For the WhatsApp App, being an instant messaging App which transfers information via the internet, access to the internet is capital to its proper functioning.
In Tecno Android devices(versions 5.0 and above) this issues of WhatsApp be unable to detect mobile connectivity is a general problem, and the cause is the Hi Manager App which comes in an all the new versions of Tecno. I can't really say for sure why this problem occurs, but it may be owing to;
- A low battery that puts your device into ultra power saving mode, and thus causes the Hi manager App to disable data access for apps that appear to consume much battery since internet connection drains the battery the most.
- You may have accidentally deactivated WhatsApp access to the internet.
Granting WhatsApp internet access
To get these issues fixed isn't complicated. You don't have to format your device. Just proceed as follows;
When this issue arises, using a VPN is another alternative to make WhatsApp detect your mobile connection!
- Open Hi manager App and choose data traffic and management.
- Next, choose the network management option
- Under network management, you will see a list of Apps which require an internet connection. Scroll down and locate the WhatsApp App and grant access.
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